Frequently Asked Questions

Our first ever instagram post was on 5th June 2019 and registered on companies house 30th March 2022 

If you are unsatisfied with your purchase we insist that you send us an email so we can resolve this quickly. Our company thrives off feedback, constantly innovating to provide the best products and services. 

You can contact us via the following:

Email: Glowganic01@gmail.com

Call or What's App: 07448377012 

Dm on insta: @Glowganic.ltd 

Yes, our products are 100% natural, crafted from high quality ingredients which we ensure our suppliers trade fairly.

We do not test any of our products on animals but we do test our products in house on friends, family and paid volunteers. 

For more information about paid product testing please email us at : Glowganic01@gmail.com 

Yes Glowganic was founded with sensitive skin in mind! The CEO suffers with eczema and sensitive skin himself, understanding the stresses and struggles when it comes to picking good skincare products. 

All products are made from natural ingredients and any with additional fragrances are clearly indicated on the label and in the product description. 

All orders are dispatched next day, but can take up to 3 days max. If this is the case we will be in contact with updates about delays. 

Please do contact us via Email: Glowganic01@gmail.com. Send us pictures of your damaged goods as we look into these case by case. Usually we will issue a full refund of your shipping fee but if damages are extensive a full refund of your order may be issued. 

Please contact us as soon as possible via email or telephone so we can have your order cancelled and issue a refund. If it has been shipped already we will be unable to issue a refund.

Email: Glowganic01@gmail.com

Tel: 07448377012